Customer Relations Specialist

LUNEX International University of Health, Exercise and Sports is a young and ambitious private university in Luxembourg attracting students from Europe and beyond and offering high-quality and innovative teaching and learning in higher education and research.

We are expanding our team and are looking to recruit a Customer Relations Specialist on a part time, permanent basis.

Responsibilities

  • Provide sales-oriented advice and support for national and international interested parties and applicants in all questions of content and form regarding studies and the application process (in person, in writing and by phone),
  • Offer support to and track interested parties and applicants throughout the entire application process,
  • Support in the planning and implementation of on and off-site recruitment activities to attract interested parties and applicants.

Must-have requirements

  • University degree or comparable vocational training, ideally with focus on sales and marketing,
  • Sales or customer service experience, ideally using CRM systems and in a university setting,
  • Very good organisational and project management skills, ability to multi-task under time constraints,
  • Pro-active, independent and target-oriented way of working, with a passion to learn and develop within the role,
  • Dynamic and energetic personality, friendly, open and cooperative character with a positive approach to work,
  • Excellent communication skills, ideally French native, with high level of English and German written and speaking skills,
  • Mastery of MS Office applications.

Nice-to-have requirements

  • Luxembourgish language skills,
  • Knowledge of the Luxembourgish school system.

We offer a dynamic and stimulating work environment within an international team of experts.

We aim to be an equal opportunities employer and welcome applications from all sections of the community.

The salary is competitive and in line with qualifications and experience.

You can apply here until 01.10.2022.

With your application, you agree to the storage and processing of your data in accordance with our data protection regulations for applicants.

LUNEX – International University of Health, Exercise and Sports S.A.

50, avenue du Parc des Sports / 4671 Differdange / Luxembourg

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Good to know

Application for a Bachelor’s programme:
1. Fill out our Online Application Form.
2. Take part in one of our Application Days. We will invite you to attend in person.
3. After successful participation in the Application Day we will email you with your study agreement. Please print it out, sign it and then send it to LUNEX University by post, along with the evidence documents specified in the email.

Application for a Master’s programme:
1. Fill out our Online Application Form.
2. If you have met all the prerequisites for the Master’s programme, we will email you with your study agreement. Please read it carefully, print it out and sign it.
3. In order to complete your application, please send the signed study agreement along with all other required evidence documents by post to LUNEX University.

As an applicant for one of our Bachelor’s programmes, you will be invited to attend an Application Day online. A selection procedure will take place on this day to check whether you meet the necessary prerequisites for the course.

More about the Application Day

The language of instruction in all courses at LUNEX University is English. You should therefore be able to speak and understand English well. You have the opportunity to participate in the Foundation Programme and improve your English if your language skills do not meet the entrnce requirements for study at Bachelor level.

We will inform you in the course of the application process which supporting documents have to be provided and when. In principle, we need the following documents for your application:

  • Copy of your personal ID
  • Copy of the highest educational and/or vocational qualification
  • Language certificate (if applicable)

Depending on the degree programme (Bachelor/Master) and your country of origin (EU/non-EU), further documents may be required. More details will be provided to you in good time.

To secure a study place, we recommend that you send us your documents as soon as possible – but at the latest two weeks before the start of your studies. If you are an applicant from outside the EU, you should note that the application process for a visa can take four to 60 days. Please make sure you give yourself plenty of time.